[Homepage] - by: Kemma Software - Download


Click to enlarge
Description:
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.

Recent changes in this Minor Update:
Build 163 offers a number of product fixes and offers customer reports, using Crystal Reports, as a seperate download

Free Download: Free Download Price $ 995.00 / Purchase - Get it Now (Statistics)

See also this software: CDFrontEnd The professional software for autorun CD / DVD presentations, brochures, CD business cards. [Purchase / Get it now] EBooksWriter Professional and easy to use ebook creator software; all-in-one, wide range of protections. [Purchase / Get it now]

User's Reviews, Comments (Add comment)

This tool is great! It's exactly what we were looking for - smooth installation, stability work and rich set of features! The support works good as well - we got the answers to all of our questions without any delays.

Type: Demo
Price $ 995.00 /


Purchase - Get it Now

File size: 46207 Kb
Date: 11/15/2007
Homepage
Install support: Install and Uninstall
OS: WinXP, Windows2000, Windows2003
System requirements: Pentium Processor700mhz+, 512MB RAM, 80mb
Language: English

More good software: Audio and Music software... Business and Finance software... Desktop Enhancements software... Desktop Themes software... Games software... Graphic Painting and Drawing software... Home and Education software... Internet and communication software... Multimedia, Video and Productivity software... Screen savers software... Skins and Wallpapers software... Software Development software... Utilities, Security and Hardware software... Web software... All software categories...