Help Desk, Service Request, Incident, Issue, Service, web based, thin client, browser based, Call Centre, Contact Centre, Issue Tracking, Self Help, Support, Case, Issue, ticket, CRM FREE advanced, powerful and feature rich 100% browser based Help Desk

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VersaSRS HelpDesk FREE advanced, powerful and feature rich 100% browser based Help Desk
Good: versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantag... (this pertains Help Desk, Service Request, Incident, Issue, Service, web based, thin client, browser based, Call Centre, Contact Centre, ...)
VersaSRS HelpDesk 4.0.0
[Homepage] - by: VersaDev - Download

FREE advanced, powerful and feature rich 100% browser based Help Desk
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Description:
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...

Recent changes in this New Release:
NEW v4.0.0 RELEASE - FREE COMMUNITY EDITION

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Type: Freeware
Price $ 0.00 / 0.00
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File size: 9950 Kb
Date: 05/19/2008
Homepage
Install support: Install and Uninstall
OS: Windows2000, WinXP, Windows2003
Sys requirements: MS Win Server 2008/2003/2003/XP/Vista, IIS, .Net 2.0, MS SQL Server 2005/2000/2005 Express
Language: English


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