[Homepage] - by: Bluetech Inc. - Download links


Click to enlarge
Description:
VueChatCS functions as a plug-in replacement module for a company web site’s customer support section. VueChatCS employs a suite of advanced collaborative tools supporting rich, real-time multimedia communication between portal/website/e-visitors, and customer support representatives.

The product does not require the customer to download or install any software. It is integrated with the web pages via a “call” or “collaboration” button that starts an instant interactive session.

The basic configuration of VueChatCSincludes:

:: Web Based Chat Applet ::
Text-Based Chat
Video – Real-Time Streaming Video (Static photograph is optional)
Push HTML Pages (User can simply open their Internet browser and they can talk to the representatives).
Email HTML link to instant Chat
Separate communication channel for inter-company communication
:: Server Package ::

Downloadable Server


Server Hosting
Virtual Servers have unlimited Channels on one server.
User Administration
The Queue
Local Queue – Each rep can have their own queue of customers for call waiting.
Global Queue – Every rep shares the same customer queue on the main server for call waiting.
Remote Server Control
Automatic Software Updates
Proxy Server Support
:: Representative Package ::

Greet and Automated Messages
Inter-representative IM (Instant Messaging System).
Inter-representative Video Chat
Status Control (Reps can choose whether they are available, away, occupied, or invisible).
Session Control (Reps can chat with up to 6 customers simultaneously).
Automatic Call
Chat Transfer: Transfer of customers between representatives without e-visitors being aware of the process (unless video is in use).
Ability to for e-visitors to leave messages should their account representative be unavailable vs. be handed off to someone new.

Recent changes in this Major Update:

Download: Download links Price $ 80 / Purchase - Get it Now (Statistics)

See also this software: CDFrontEnd The professional software for aut0run CD presentations, br0chures, CD business cards. [Purchase / Get it now] EBooksWriter Professional and easy to use eb0ok creator software; all-in-one, wide range of protections. [Purchase / Get it now]

Comments (Add comment)

Type: Shareware
Price $ 80 /


Purchase - Get it Now

File size: 738 Kb
Date: 01/10/2000
Homepage
Install support: Install and Uninstall
OS: Win98, WinME, WinNT 4.x, WinXP, Windows2000, Unix, Linux, Mac PPC
System requirements: Java
Language: English, Spanish, German, Russian

More good software: Audio and Music software... Business and Finance software... Desktop Enhancements software... Desktop Themes software... Games software... Graphic Painting and Drawing software... Home and Education software... Internet and communication software... Multimedia, Video and Productivity software... Screen savers software... Skins and Wallpapers software... Software Development software... Utilities, Security and Hardware software... Web software... All software categories...