Good: Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees... (this pertains helpdesk system, computer technical support, customer support software, trouble ticket, helpdesk software, help desk software, technical support, helpdesk, help desk, web based help desk, ...) | Polar Help Desk 5.0 [Homepage] - by: Polar - Download Click to enlarge Description: Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of Polar Help Desk 5. Key advantages: - Incorporate proven Incident Management process based on ITIL and best practices procedures - Email integration and automation from multiple mailboxes via POP/IMAP - Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes - Service Level Management. Use best practices from ITIL. - Email Notifications management and customization - Powerful and completely customizable User Roles and Permissions - Custom Languages and customization any labels - Active Directory integration - API that lets you integrate any system with Help Desk through RESTful API over HTTP protocols - Build your own new reports using client and server side Java Script. - Source code available for purchase Recent changes in this Major Update:
User's Reviews, Comments (Add your comment / review) | File size: 17183 Kb Date: 05/22/2010 Homepage Install support: Install and Uninstall OS: WinXP, WinVista, WinVista x64, Win7 x32, Win7 x64, WinServer Sys requirements: Windows 2008, 2003, Vista, 7, XP. Both 32 and 64 bit are supported., MS SQL 2008,2005 .NET 3.5 Language: English |
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